Privacy Policy

Effective Date: November 22, 2025
Last Updated: November 22, 2025

Welcome to Cosverse AI ("Cosverse," "we," "our," or "us"), a product of CosAura AI Labs Private Limited, a company registered in India. Your privacy is our highest priority. This Privacy Policy explains how we collect, use, protect, and handle your information when you use our AI-powered platform.

By using Cosverse, you agree to the terms outlined in this Privacy Policy.


1. Introduction

Cosverse AI is a privacy-first, multi-model AI assistant designed to provide personalized, contextually aware responses while respecting your data and privacy at every step.

We are committed to:

  • Zero retention of uploaded files

  • No training on user data

  • Transparent data handling

  • Full user control over personal information


2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, password (encrypted)

  • Profile Information: Occupation, preferences, communication style

  • Payment Information: Processed securely by our payment partners (see Section 6)

  • User Content: Chat messages, prompts, uploaded files, and generated content

2.2 Automatically Collected Information

  • Usage Data: Pages visited, features used, time spent on platform

  • Device Information: Browser type, operating system, IP address

  • Cookies: Minimal, privacy-friendly cookies for authentication and preferences (see Section 11)


3. File Upload & Storage (Critical Privacy Notice)

Cosverse does NOT store or retain any files you upload.

  • All uploaded files (PDFs, images, documents) are stored only in your own secure blob storage

  • Cosverse never uploads, copies, or moves your files to our servers

  • Files are processed temporarily for the duration of your task only

  • Once processing is complete, Cosverse has zero access to your files

  • You maintain full ownership and deletion control over all uploaded content

  • Files exist strictly within your controlled storage environment

Bottom line: Your files stay yours. We never see, store, or keep them.


4. Image Generation & Editing Privacy

Cosverse provides advanced image generation and AI-powered editing with strict privacy protection.

  • All generated and edited images are stored in UploadThing, our secure file-storage provider

  • Images stored in UploadThing are private and accessible only to you

  • Generated images are automatically deleted after 7 days to protect privacy and reduce storage use

  • You may manually delete images at any time before the 7-day expiration

  • Prompts used for image generation are not stored or used for training

  • Images are never shared with third parties

  • No images are used to train AI models

  • All image processing happens in secure, isolated model environments

Your visual content remains private, temporary, and under your complete control.


5. Enterprise-Grade AI Model Privacy

Cosverse uses only enterprise-grade AI models with strict privacy guarantees.

  • Zero training on user data — None of your conversations, files, messages, or prompts are used to train AI models

  • No data collection for model improvement

  • No data sharing with AI model providers

  • Processing happens in secure, isolated containers

  • End-to-end privacy for all inputs and outputs

Your data is processed only to generate your requested result — nothing more.


6. Payment Processing

Cosverse uses fully secure, PCI-compliant payment processors:

  • Dodo Payments — for all international payments

  • Razorpay — for all Indian payments

All payment data (cards, billing details, etc.) is handled directly by these trusted providers. Cosverse does NOT store, access, or process your payment information on its own servers.


7. Conversation & Chat Privacy

Your chats and prompts are handled with strict privacy principles:

  • Conversations are stored only to maintain context for you

  • You can delete your chat history anytime

  • No chat history is used for AI training

  • No sharing with third parties

  • All conversations are encrypted in transit and at rest

You control your data at every step.


8. Data Security & Infrastructure

Cosverse uses modern cloud infrastructure with strong security guarantees:

  • Encrypted HTTPS communication for all data in transit

  • Encrypted storage for user settings and preferences

  • Isolated execution for AI models

  • Continuous monitoring and security updates

  • Zero-knowledge architecture on files and uploaded media

Our design ensures that even we cannot access your private data or files.


9. How We Use Your Information

We use collected information to:

  • Provide and improve Cosverse AI services

  • Personalize your experience based on preferences

  • Process payments and manage subscriptions

  • Send important account and service updates

  • Respond to support requests

  • Monitor platform performance and security

We do NOT use your data for advertising or third-party marketing.


10. Data Sharing & Third Parties

Cosverse has a strict no-sale policy.

  • We do NOT sell personal data

  • We do NOT sell files, prompts, or conversations

  • We do NOT share private information with advertisers or marketing networks

We only share data with:

  • Payment Processors (Dodo Payments, Razorpay) — for secure payment handling

  • Cloud Infrastructure Providers — for secure hosting (encrypted and isolated)

  • UploadThing — for secure image storage (private and temporary)

  • Legal Authorities — only when required by law

Your data stays with you — always.


11. Cookies & Analytics

Cosverse uses minimal, privacy-friendly analytics to improve platform performance.

  • Essential Cookies: Required for authentication and platform functionality

  • Analytics Cookies: Anonymous usage data to improve user experience

We do NOT use:

  • Tracking cookies

  • Advertising cookies

  • Invasive third-party scripts

You can manage cookie preferences in your browser settings.


12. User Rights & Controls

Cosverse provides complete transparency and user control:

  • Access Your Data — View all stored information

  • Download Your Data — Export your account data

  • Delete Your Data — Remove chat history, images, and account

  • Manage Preferences — Control AI models, communication style, and settings

  • Opt-Out of Analytics — Disable non-essential tracking

To exercise your rights, visit your Account Settings or contact us at support@cosverse.ai.


13. Data Retention

  • Chat History: Stored until you delete it

  • Generated Images: Automatically deleted after 7 days

  • Uploaded Files: Not stored by Cosverse (stored only in your blob storage)

  • Account Data: Retained until you delete your account

  • Payment Records: Retained as required by law (handled by payment processors)


14. Children's Privacy

Cosverse is not intended for users under 13 years of age. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us immediately at support@cosverse.ai.


15. International Data Transfers

Cosverse operates globally. Your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws, including Indian data protection regulations.


16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All updates will be posted with the latest revision date. Continued use of Cosverse after changes constitutes acceptance of the updated policy.


17. Contact Information

For questions, concerns, or privacy requests:

Company: CosAura AI Labs Private Limited
Registered in: India
Email: support@cosverse.ai
Website: https://chat.cosverse.ai

Billing Portal:https://chat.cosverse.ai/billing


18. Summary

At Cosverse AI, your privacy is non-negotiable. We:

Do NOT store your uploaded files
Do NOT train AI models on your data
Do NOT sell or share your information
Automatically delete generated images after 7 days
Encrypt all data in transit and at rest
Give you full control over your data

Your trust is our foundation.


End of Privacy Policy

Cosverse AI is a product of CosAura AI Labs Private Limited, registered in India.

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